Thu Duc City Stops Receiving Direct Land Mortgage Registration Applications from March 1

Starting from March 1, 2025, the Thu Duc City Land Registration Office will officially stop accepting direct land mortgage registration applications at the counter. Instead, all applications will be processed through the Ho Chi Minh City Public Service Portal (https://dichvucong.hochiminhcity.gov.vn). This move is part of Thu Duc City's efforts to promote digital transformation, as well as an initiative by the local government to optimize administrative procedures and make it more convenient for citizens and credit institutions.

Reasons for Changing the Registration Method

This decision is aimed at improving administrative efficiency, reducing waiting times, and providing maximum convenience for citizens when handling land-related procedures. Previously, in October 2024, the Thu Duc City Land Registration Office introduced an online channel to accept applications from citizens and businesses. However, both direct and online application methods were maintained for some time to allow citizens to choose the most suitable option based on their needs and circumstances.

By fully switching to online registration, Thu Duc City not only improves administrative efficiency but also helps alleviate the workload at counter service departments, reducing congestion at service points. The online method not only saves citizens time but also minimizes the need for cumbersome paperwork, increasing transparency and fairness in the application processing.

Convenience and Transparency of the Online Registration System

The Ho Chi Minh City Public Service Portal will be the platform for receiving all land mortgage registration applications from citizens, credit institutions, and related authorities. Citizens only need to access the portal, fill in the required information, and upload the necessary documents. Once the application is submitted, the relevant authorities will process it according to standard procedures, and citizens will receive results through the online notification system instead of having to go in person to collect documents or results.

This online registration system not only reduces waiting times but also helps prevent the loss of documents, giving citizens more confidence when conducting real estate transactions. Moreover, this system enhances transparency in the registration process, avoiding errors that may occur during direct counter reception.

Promoting Digital Transformation in Administrative Procedures

Thu Duc City is focusing on digital transformation as part of its long-term development plan, especially in administrative procedures, to improve the quality of public services and enhance citizen satisfaction, while providing a more efficient working environment for authorities. As Thu Duc City aims to become the economic, scientific-technical, cultural, and educational center of Ho Chi Minh City by 2040, digital transformation is particularly crucial.

According to the city's general plan, the population of Thu Duc is expected to reach 1.8 million by 2030, and possibly exceed 3 million by 2040. This population growth requires suitable solutions to ensure public services do not become overwhelmed while maintaining quality. One important solution is to increase the use of digital technologies in administrative management, reducing reliance on traditional paperwork.

Impact on Citizens and Credit Institutions

The shift to online land mortgage registration will have a significant impact on citizens and credit institutions in Thu Duc City. Credit institutions and banks will be able to access and process related documents more easily through the online system, reducing processing time and improving the accuracy of procedures.

For citizens, they will no longer need to spend time waiting in line at land registration offices and can complete the procedures remotely via the internet, whether at home or in their office. This not only saves time but also reduces travel costs, providing maximum convenience in the transaction process.

Future Development of Thu Duc City

Thu Duc City is not only a region with strong economic development potential but also has great potential for implementing advanced technologies in urban management and administrative procedures. The local government is committed to further promoting digital transformation to create a modern, convenient living and working environment for citizens and businesses. These efforts will help Thu Duc City achieve its goal of becoming the economic, cultural, and technological hub of Ho Chi Minh City and Southeast Asia.

The complete transition to online land mortgage registration is an important first step in creating an efficient, intelligent administrative environment. Through this development, Thu Duc City is gradually establishing itself as a pioneer in administrative reform and digital transformation in Ho Chi Minh City.